A Halloween Thriller: Dodgers’ Game 5 Comeback and the Win Probability Rollercoaster

There I was, decked out in Star Trek Lower Decks costume at a Yelp Halloween party, watching Game 5 of the World Series on a massive LEDTV at Funburger in Valencia. It was a classic LA night – costumes everywhere, drinks flowing, and a crowd of Dodgers fans all clinging...

Finding Meaning And Joy in Your Work: Lessons from the High Seas and the Virgin Brand

Sometimes, it takes just one person to bring a group of strangers together. On my Virgin Voyages cruise, that person was our server at GunBae. Her warmth and joy were infectious, turning a quiet dinner into an evening of connection, laughter, and shared stories. It was a reminder that, no...

Understanding Variation in a System: A Fact of Life

In the world of IT and operations, variation isn’t just a theory—it’s a reality. From traffic patterns in Los Angeles to service level agreements in an IT department, variation in systems is a fact of life. Understanding and managing this variation is essential for ensuring smooth operations, whether you’re dealing...

Task Processing Process

Using Trello + Cronofy PowerUp to build an amazing personal task management system Alright, here's your simple guide to build this a pretty snazzy task management system for your personal work or home tasks that'll leave you (your boss or your wife) speechless looking at how many tasks you've completed....

Love it or hate it, you need an Inbox: 3 ways we use inboxes that waste time and 1 framework to optimize your inbox use

In today’s digital world, inboxes—whether email or task-related—have become an essential part of our daily lives. While they help keep us organized, inboxes can also be overwhelming and often lead to productivity drains. A few months ago, I was decluttering my iPhone, deleting unused apps, and I stumbled across the...